Support team

Practice Manager

Gaynor joined the practice in 1995 as part of the nursing team and has seen lots of changes over the years. She really enjoys meeting people and their pets and relishes the varied nature of her job as no two days are ever the same. In her spare time Gaynor enjoys reading and photography. Many of her weekends are spent touring the British countryside. Gaynor has an old retired guide dog named Harry who helps her in the office every day and a fat cat called Delilah.

Head Receptionist

Joleen joined the Rosslyn Vets team in November 2005, originally as part of the nursing team and has since moved onto reception, eventually becoming head receptionist. Being here for such a long time Joleen has built up quite a good relationship with a lot of our clients. She loves the face to face aspect of being on reception, meeting and greeting faces both human and furry. Joleen owns a French Bulldog called Lars; he is rather cheeky but extremely cute and therefore gets away with pretty much everything. She has a keen interest in cake baking and decorating which keeps her busy in her spare time.

Animal Nursing Assistant and Receptionist

Katy started at the practice in 2010 having already gained her animal nursing assistant qualification. She began working on both the nursing team and the reception team until she eventually became a full time receptionist. Katy is passionate about cats and was the obvious choice to be our advocate for our accredited Cat Friendly Practice, making sure all our procedures are in place and up to date and she is happy to answer all your cat friendly questions. Katy owns two beautiful cats named Lipsy and Tiggs. Her interests are walking, reading, socialising with family and friends, upcycling old furniture and sewing. She also enjoys gardening and decorating.

Receptionist

Alana spent two years in Australia working on cattle stations and dairy farms in central west Queensland and Victoria before coming home to start veterinary nursing training. She has since worked in the veterinary industry for five years as an auxiliary nurse and can’t see herself in any other job! She shares her home with three cats, Beep Boop, Otter and Whingey Gingey and would eventually love an English Bull Terrier (her favourite breed). She has previously fostered a three legged EBT and fell in love with their clownish personalities! Alana likes to spend her free time exploring new places with her fiancé and catching up with friends in Yorkshire

Receptionist

Jayne joined the reception team in August 2016 having been a client here for many years. As a client, she said she always found the staff approachable and professional and always felt the practice had a welcoming family atmosphere. Jayne has a busy family life being the mum of five and a nan to three grandchildren. She loves spending time with her family and friends and her hobbies include travelling, skiing, reading and sewing, also in her spare time she enjoys walking her four dogs.

Receptionist

Clare has been one of the receptionists here at Rosslyn since March 2016. She loves being part of the team and enjoys meeting and getting know our lovely clients and their pets, she says puppy cuddles are one of the best perks of the job! At home she has two dogs - her oldest named Ollie who is a Rottweiler and definitely still a pup at heart, and Freddie who is a Golden Retriever cross Poodle who certainly keeps her on her toes. In her spare time she enjoys walks with her dogs who love country and river walks as well as running along the beach. Clare also spends time relaxing at home usually at her sewing machine making the latest costume for her daughters dance shows and competitions.

Receptionist

Lynn joined the team in January 2016 bringing with her a wealth of knowledge having worked as a veterinary receptionist for a number of years previously. She loves being on the reception team and enjoys meeting people and their pets daily, her favourite being dogs of the spotted variety as she has owned six Dalmatians over the years. Lynn moved back to the UK in 2013 after spending many years in New Zealand where she worked in the physio department of a residential care home. She spends as much of her spare time as possible with her grandchildren.